Skip to main content

Manage Subscriptions

If you have a subscription business, you know the pain involved in managing subscriptions.

You need to log in to the system, search the customer, view subscription and then take necessary action.

Now suppose you have both PayPal and Stripe active on your site?

You have to first identify the payment gateway used by the customer, log in to that, search the customers, view subscription and take action.

Tiresome right?

Don't worry, Putler is the solution.

  • Putler is a one-stop solution that lets you manage subscription right within a single window.
  • It is fast, efficient and hassle-free.
  • It lets you manage subscriptions and carry out tasks like cancel, suspend right from within Putler.

Steps to manage subscription using Putler​

  • Log in to Putler
note

Make sure you have added the payment gateway data source within Putler before hand.* Go to the 'Sales Dashboard'

  • Type the name or email of the customer you want to manage the subscription of
  • Click on 'Manage/Refund' button next to the customer's profile
  • Select the necessary action
note

Currently Putler allows you to manage subscriptions of both PayPal and Stripe.

Managing Subscriptions for PayPal​

PayPal allows you to either suspend/cancel subscriptions

'PayPal manage refund'

Managing Subscriptions for Stripe​

Stripe only allows you cancel subscriptions

'Stripe manage'